Innovative, continuous training that is part of UG2’s dedication to service delivery
From day one, UG2 has implemented extensive and ongoing training for employees, as a way to ensure our customers are provided with the latest innovation and techniques. We’ve never been a “one and done” kind of company that offers training and then maybe an annual refresh — instead, we see continuous education as part of our service delivery model.
That’s why we’ve been moving toward a more formal, certification-based milestone for our innovative program known as UG2 ReNewSM, a comprehensive solution launched in April that mitigates the risk of infection from COVID-19 and other viruses. UG2 ReNew includes operating procedures, communications strategies, and technology enhancements that align with the company’s mission to deliver pristine and healthy environments with a five-star level of customer service.
By creating the UG2 ReNew training program, UG2 is providing assurance to customers and facility occupants that we are holding our employees to a high standard, one that maintains the elevated level of facility services we have always had as our mission.
UG2 ReNew consists of two programs, tailored to the unique needs of each client:
- Cleaning4Health: New protocols for cleaning, sanitizing, and disinfecting all high-touch surfaces in areas throughout a facility, from those used by individuals and small gatherings to large groups and the general public.
- Engineering4Health: New operations and maintenance protocols for environment management that help prevent the spread of infectious disease through HVAC and refrigeration systems, such as filtration, air exchange, air stream disinfection, and the use of advanced technologies such as HVAC needlepoint & tube-style bipolar ionization and ultraviolet germicidal irradiation.
Each program includes three phases that enhance technology, operations, communications, and protocols. While UG2 employees are extensively trained in these programs before being part of ReNew teams, they have ongoing support and education to ensure that they’re getting the most up-to-date and comprehensive training possible.
The UG2 ReNew certification program is still in progress as a formal milestone, but the training has been ongoing since the launch of our UG2 ReNew program. We’re proud to offer this level of education to our employees, because we know it impacts our customers directly, and maintains our level of excellence in how we assess, respond, and manage infectious disease prevention.
As we’ve all learned in the past six months, virus threats change quickly. At UG2, we’ve developed this level of training to make sure we always stay more than a few steps ahead.