At a Public Venue, your facility is on full display.
When you host a convention, sporting event, or concert, your visitors tend to gravitate to where all the action is happening. At UG2, our time and attention are focused on the visible and invisible parts of the venue.
We make sure the HVAC is operating efficiently. That all the lighting and alarms work. That the plumbing is running efficiently. That your venue is pristine clean around the clock. And hundreds of other things, big and small. After all, every detail plays a vital role in creating memorable experiences for your guests.
Unlike your events, our commitment never ends. We provide around-the-clock facility services and offer exceptional customer service to ensure that your public venue is at its best every day and for every event.
At the end of the night, we probably won’t be able to tell you the score of the game, but we can assure that you won over your guests.
Events come and go. But we never stop performing.
Our Services
Janitorial Services
- Sparkling clean restrooms, office and retail spaces, and concourses using green methods and supplies
Stocking
- Unload deliveries, including daily or for events
- Stock supplies from food to paper goods in appropriate vendor areas and supply closets
Special Area Servicing
- Stocking and cleaning of sky boxes, corporate boxes, suites, green rooms, and VIP areas
- Locker room cleaning and supply replenishment
Office & Retail Store Services
- Pristine janitorial services for offices and retail stores on the property
Pre-Event Services
- Set up and clean up for pre-events such as team meet-and-greets or VIP receptions
- Wipe down each seat
- Mop all floors
- Remove all trash
- Clean sports areas, including court floors and ice arena shields
During Event
- Monitor and replenish supplies in all restrooms
- Empty all waste receptacles
- Prompt clean up of spills
Post Event
- Remove all trash and debris
- Wipe down each seat
- Clean confetti or other debris used during an event
- Mop floors
- Return facility to “like new” to start the next day
Giveaway Distribution
- T-shirts or other items placed on seats prior to events
- Literature distribution
- Pens/pads for meeting set-up
Special Services
- Reconfigure spaces for events & meetings
- Deep cleaning on a routine schedule
- Special area cleaning for tile, woodwork, carpets, and glass
Operations & Maintenance
- High- and Low-pressure Steam Plant
- HVAC
- Electrical and Lighting
- Building Controls and Automation
- Plumbing and Pipefitting
- Fire and Life Safety
- Carpentry
- Painting
- Locksmithing
- Masonry
- General Maintenance
- Emergency Services
- Construction Management
- Subcontractor Management
- Project Management
- Facility Condition Assessments
- Asset Inventory
- Barcoding
- Field Force Automation (FFA)
- Warranty Cataloging
- Staff Augmentation
- Small Construction Projects
- Waste Water Treatment
- Help Desk and Call Center Support
- Computerized Maintenance Management
- Critical Alarm Monitoring and Response
Support Services - Facilities Master Planning and Space
- Conditions Assessment and Capital Planning
“We deeply appreciate and gratefully acknowledge all the hard work and effort each UG2 employee puts in to keep our venue running smoothly and safely. Thank you!”
What sets UG2 apart
Exceptional Teamwork
Our on-site staff is trained to be aware of their surroundings and report any issue immediately. We develop a comprehensive communication plan for each venue. That means no spill is left unattended, and no trash bins overflow. We use hand-held radios to communicate and respond promptly.
Thorough Training
Each member of our team is trained for specific roles and responsibilities, from janitorial services to supplying VIP areas. We cross-train team members to ensure that no role goes unfilled. We even conduct special training on the impact of social media on our client’s reputation. We want Instagram and Facebook posts tagged with your venue’s name to show you in your best light.
High-Traffic Solutions
Public spaces receive a lot of wear and tear. The UG2 team are experts in developing schedules that ensure spaces are well maintained during busy hours while accommodating for deep-cleaning.
24/7 Service
UG2 can support venues that are open around the clock, as well as those that require off-hours servicing.
Above and Beyond Services
Our team likes to say “yes” – if you have a request or an area where we can help, just ask! We support you in every way possible.
What can UG2 do to help you?
Let’s start a conversation. Tell us how we can help improve the quality of your facility.
Contact Us