From the Experts, UG2 in Action

Training Spotlight: Team UG2 Completes Best-in-Class Life Science Training

By James Lane

Going Above & Beyond and Striving for Excellence

Life Science is a fast-growing area of demand at UG2—one that requires niche expertise and knowledge of evolving best practices. To meet our customers’ complex needs in this burgeoning service area, UG2 leadership has enhanced our advanced training offerings through a partnership with a best-in-class life sciences and bio pharma training industry expert. As a result of this key collaboration, select UG2 team members from around the country spent several months mastering a rigorous three-part intense training sequence that concluded in mid-June.

Focusing on the “science of life sciences for non-scientists,” the training sequence was carefully crafted to help our team become more knowledgeable in the realm of life sciences, expanding our capacity to deliver five-star customer service.

Participants covered a range of topics including therapeutics, bio safety levels, cell and gene therapy development, GMP and cGMP labs, drug development, and bio-manufacturing. Each session allotted time for attendees to hone in on customer facility operations and the unique needs the industry presents for service providers.

With over 50 participants companywide completing the training, the partnership and its achievements align with UG2’s core values—including our promise to become citizens of our clients’ industries.

Building on a Tradition of Excellence and Comprehensive Service Delivery

With an unmatched approach to training that includes our Training and Innovation Lab, UG2 has been well positioned to meet the complex needs of customers in the Life Science industry. We have a long record of success combining our ability to recruit and develop talent with an approach that builds on our own curriculum with robust training to include our customer’s specific operating procedures, practices, and policies. Our approach to safety, training and quality management has earned us a reputation as industry leaders—and the trust of top universities, biomedical firms, life science real estate firms and pharmaceutical companies. We are proud to excel in this space, in partnership with the best of the best.

James Lane
Senior Vice President, Operations & Maintenance