An example of UG2 excellence without exception
Friends and customers of Team UG2 know we are continuously striving to exceed expectations and raise the bar on all things facility services. Our latest achievement to that end is a major one, and we’re proud enough to want to shout it from the rooftops.
By earning the ISSA Cleaning Industry Management Standard and CIMS-GB with Honors Recertification, UG2 retains its place in a prestigious class of highly respected cleaning organizations.
The select organizations who achieve this status are recognized by a rigorous team of independent assessors for excellence in:
Quality systems Team UG2 continues to uphold our commitment to leadership in innovation, technology, and quality control; we continually assess and refine our systems and processes.
Service delivery We treasure our customer relationships, and it shows in our 98% customer retention rate — and in the notes, feedback, and expressions of gratitude we receive throughout the year.
Human resources We tap the greatest talent, and make sure we supply our teams with everything they need to succeed, from best-in-class benefits to opportunities for training and advancement.
Health, safety, and environmental stewardship Safety is at the core of everything we do at UG2 – every hire, meeting, check-in, and process change.
Management commitment Responsibility begins at the top. Our founder and leadership are personally involved and deeply invested in the professional success and satisfaction of every member of Team UG2.
Green Building We do our part by leveraging green cleaning practices, limiting the use of aggressive chemicals, and emphasizing the reduction, re-use, and recycling of plastics.
What does it mean for you?
CIMS-GB Certification means customers can trust that a service provider will get the job done. It lets you know that our management systems and processes have been independently assessed, that we deliver the highest level of service, and that we are able to reduce costs by operating efficiently. CIMS-GB Certification also enables our customers to achieve points under the U.S. Green Building Council’s LEED for Existing Buildings: Operations and Maintenance.
The bottom line: UG2 continues to excel, overperform, surpass expectations, and set new standards in facility services.