Stanford University Package & Mail Services

Tresidder Package Center

Tresidder Memorial Union (map)
459 Lagunita Drive
Stanford, CA 94305

Tresidder Package Center is conveniently located on the first floor of Tresidder Memorial Union next to The Treehouse restaurant.

Monday – Friday: 8am – 8pm
Saturday: 10am – 6pm
Sunday: 10am – 2pm

Winter Schedule Change effective December 23rd to January 3rd:
Monday – Friday : 10am – 5pm
Saturday – Sunday: 10 am – 2pm

Closed on all Stanford Holidays
Smart Lockers are open 24/7

Tresidder Package Center is the designated location for students in undergraduate residences, including EVGR-A and the Row and graduate students that elect to use this location.

Tips: Avoid a wasted trip: At times carriers update the delivery date prior to delivering the package. When your package is ready for immediate pickup, an e-mail notification will be sent from the UG2 Mail and Package Center Center (no-reply@pb.com), not the shipment carrier.

Graduate Package Center

Escondido Village (map)
160 Comstock Circle
Stanford, CA 94305

Graduate Package Center is located near Escondite Cottage.

Hours:
Monday – Friday: 8am – 8pm
Saturday: 10am – 5pm
Sunday: 10am – 2pm

Closed on all Stanford Holidays
Smart Lockers are open 24/7

Graduate Package Center (GPC) is the designated location for students in university graduate residences. It is recommended that graduate students use GPC for secure delivery of packages.

Tips: Avoid a wasted trip: At times carriers update the delivery date prior to delivering the package. When your package is ready for immediate pickup, an e-mail notification will be sent from the UG2 Mail and Package Center Center (no-reply@pb.com), not the shipment carrier.

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Smart Locker Locations

Smart Lockers are open 24 hours a day. Here is an interactive map of all lockers.

Click below to view individual locker locations with map detail:

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Pick up a Package in 3 Easy Steps

1. Receive Package Pick-Up E-Mail

Check the subject line in e-mail for this:
A package has arrived for you.
The e-mail sender name and address: UG2 Mail & Logistics (no-reply@pb.com)

2. Proceed to Designated Package Center
Find the designated package center included in your e-mail. It will be one of these locations:

Tresidder Package Center
Graduate Package Center
Smart Lockers (open 24 hours)

3. Collect Package
Pick-up your package at the designated package center. Please note:

A government issued photo ID or Stanford student ID is required for verification at package centers.
The QR code from your e-mail is required to pick up the package

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Authorize someone else to pick up a package

In order to assign another individual (a proxy) to pick up a package on your behalf, please:

Forward your notification e-mail to them
At the Package Center, they will be asked to show the following in order to claim your package:
- Your package notification e-mail (digitally or on paper)
- Their photo ID

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How to address your packages

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FAQ

Upcoming Holiday Hours and Closures

Which holidays are you closed?

Answer: We are closed for all Stanford holidays including the following:

Closed on the following days: Tuesday, December 24, 2024, Wednesday, December 25, 2024 and Wednesday, January 1, 2025 for the Holiday Closure.

Winter Schedule Change for Tresidder Package Center, effective December 23rd to January 3rd:
Monday – Friday : 10am – 5pm
Saturday – Sunday: 10 am – 2pm

How long do I have to pick up my package after I received a UG2 notification?

Answer: Packages are held at the designated package centers for a total of 9 days.

Packages placed in smart lockers will be there for up to 2 days, then they will be held at the designated package center for 7 days (for a total of 9 days).

Packages not collected within 9 days will be returned to sender.

See More FAQs

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