From the Experts, UG2 in Action

Our Expertise in Life Science Facility Services

By Maggie Walsh

Refining Specialized Services for Critical Environments

For life science organizations relying on the maintenance of highly sensitive environments, there is simply no room for error. The high stakes involved might lead some companies to believe they are better off keeping their facility services in-house. In reality, outsourcing your facility services can be one of the smartest decisions you make for your company—if you choose the right facility services partner. 

What makes UG2 the partner of choice for so many leaders in life science?

  1. Specialization and professional certification. Unlike many of our competitors, UG2 is formally certified to clean life science environments. We also go above and beyond by maintaining the industry’s highest levels of training, education, and professional development through the robust offerings of our Training and Innovation Lab; its virtual platform allows every employee, regardless of location, to build knowledge with guidance from established experts across the country and the company.
  2. The correct standard operating procedures. We complement and augment our industry-leading training with your own, ensuring that the team assigned to your facility has mastered your company’ standard operating procedures, protocols, and training modules. Through our onboarding process, ongoing training and communication, and policy and procedure refinement, we immerse our teams into your facility and your industry inside and out, becoming an extension of your team.
  3. A consistent team of talented employees and supervisors. The challenge of attracting and maintaining a strong team has never been of greater concern. Fortunately, UG2’s approach to identifying and retaining talent means our highly trained and talented employees stay with us—and with you—for the long haul. You’ll see the same team members and find that they work together seamlessly, backed by the support of employees cross-trained in your facility’s unique needs so we never find ourselves shorthanded.  
  4. Access to a deep bench of subject matter expertise. UG2 is your local partner with national resources. That means the team of experts caring for your facility has immediate and unfettered access to the industry’s most knowledgeable experts, including our executive leadership team, gurus from our regional centers of excellence, and the specialists operating out of our local offices.
  5. An emphasis on transparency and clear communication. UG2 excels at communication with every customer, and we are acutely aware that the work happening in life science organizations requires the highest standard of teamwork and communication. We embrace accountability and build our communications systems and practices from the understanding that staying ahead of potential issues requires continuous communication and engagement—across our team and with your team, too.
  6. A culture of safety and preparedness. UG2 excels in safety, and we have the ratings to prove it. Our dedicated Environmental Health & Safety team ensures a proactive, comprehensive, and forward-thinking safety program to mitigate risk. We have refined our systems to track safety training and third-party certifications, incorporate both leading and lagging safety indicators in all safety planning, and exceed the industry standard for inspections, job safety and permit-to-work audits.

Our approach is successful because it is not simply about being extra cautious in sensitive lab spaces. Every employee is trained and highly knowledgeable about protocols, personal protective equipment, and the proper use of cleaning solutions and equipment.

While we are highly efficient, we never sacrifice precision for speed.  

Are you interested in learning more? Contact us today and we will talk you through our approach to life science facility services.

Maggie Walsh
Vice President, Strategic Partnerships & Solutions