Multi-Family Residential Facility Services

Delivering a new standard of customized facility services for multi-family residential properties

Our services include:

• Janitorial Services: Daily cleaning, disinfection, common area care, apartment turnovers, and specialty cleaning tailored for residential communities.
• Operations & Maintenance: HVAC, electrical and lighting, plumbing and pipefitting, building controls, emergency services, and preventative maintenance programs that keep your property operating at peak performance.
• Workplace Solutions: Mail sorting and distribution, package receiving, concierge, resident manager, reception and switchboard staffing, event setup, and support, carpet cleaning, and other resident-focused support services.
• Landscaping Services: Grounds care, repairs, seasonal cleaning, flood prevention, hurricane preparedness and more.

Whether you need ongoing support or help with seasonal demands, our trained and certified staff deliver excellence in every corner of your multi-family residential property – inside and out.

Count on our team of experts to deliver 5-star facility services, 24/7

As a property manager, you want to make it easy for all of your tenants to find the assistance they need. Good talent is hard to find these days. That’s why many luxury condos and apartment buildings trust their staffing to UG2.  

As one of the largest privately held facility services companies in the U.S., we have unrivaled experience when it comes to labor staffing strategies. When you partner with UG2, we’ll make sure your shifts are covered without fail – and your tenants’ needs are addressed without delay.

Our people are our greatest strength, our key differentiator, and our biggest accomplishment. We truly believe they’re some of the most passionate, hardworking, and dedicated people you will ever work with. We can augment your staffing needs in the following areas:

• Superintendent
• Resident Manager 
• Service Manager 
• Concierge/Front Desk Attendant  
• Door Attendant  
• Handyperson 
• Maintenance Technician 
• Head Janitor 
• Day Porter 
• Cleaner/Janitor 
• Gardener/Landscaper

Highest standard of facility services to keep everyone safe and healthy

From standard residential cleaning practices to preventative maintenance services, our qualified facility services and maintenance teams offer a wide range of on-site services for your tenants.

• Business Maintenance Services
• Superintendent/Resident Manager Services 
• Handyman/Technician Services  
• Concierge/Front Desk Services 
• Door Man Services 
• Common Area Cleaning  
• Day Porter Services 
• Window Cleaning 
• Carpet Maintenance 
• Hard Floor Care 
• Apartment Turns 
• Pressure Washing 
• Package Handling  
• Event Support 
• Landscaping/Groundskeeping 
• Snow Removal 
• Construction Cleanup Services 
• Apartment Turnovers 
• Work Order Management 
• Vendor Management  

All across the country, our janitorial services have set the standard for every kind of business in virtually every kind of industry. Our experienced and knowledgeable staff combines the latest innovations with time-proven best practices to make sure your residential properties are pristine, clean, safe, and comfortable for everyone who sets foot on it. 

We enforce rigorous safety standards for each multi-family residence we maintain. We train all employees and promote an ongoing safety culture to keep our team and your tenants and visitors as safe as possible. 

What sets UG2 apart 

EXCELLENCE WITHOUT EXCEPTION

UG2 manages some of the most desirable multi-family residences in the country. No matter how complex your needs are, how large your property is, or how demanding your clientele is, we can help.  

 Combined, our senior management team has dedicated more than 350 years to our industry. We believe having a deep understanding of your business and a meaningful relationship with your team are the best ways to become a citizen of your industry. But we don’t stop there. Every day, we are committed to evolving our people, process, and innovations to develop the strongest customer relationships and the highest service delivery benchmarks in the marketplace – and that’s why we have a 98% client retention rate. 

Frequently Asked Questions

What are multi-family residential facility services?

Multi-family residential facility services include a wide range of essential support functions that keep apartment buildings and residential communities clean, safe, and fully operational. These services often include janitorial services, operations & maintenance, landscaping, front desk staffing, and management support.

Why should I outsource facility services for my residential property?

Outsourcing ensures access to trained professionals, specialized equipment, and proven processes. Partnering with UG2 means your property benefits from consistent service quality, preventative maintenance, and expert staffing – without the overhead of managing it all in-house.

Does UG2 provide maintenance and emergency repair services?

Yes. Our operations & maintenance teams handle everything from HVAC and plumbing to lighting and emergency response. We also offer mobile maintenance support for rapid onsite issue resolution and small project work.

What staffing solutions does UG2 offer for luxury residential buildings?

UG2 provides concierge, door attendants, day porters, cleaners, handypersons, and maintenance technicians – all professionally trained and scheduled to meet your building’s unique needs. We also offer additional support services like reception, event support, and package handling.

Can UG2 help with sustainability and green cleaning practices?

Absolutely. UG2 offers sustainability services that include green cleaning products, energy audits, recycling programs, and support for LEED and ISO certification. We help reduce your building’s environmental impact while maintaining a healthy, safe living environment.

Does UG2 only provide facility services for multi-family residential properties?

No. We provide top integrated facility services for a variety of industries, including healthcare, higher education, public venues, retail, and corporate campuses. To explore all the industries we serve, visit our industries page.