UG2 Takes Pride in Delivering the Highest Standard of Facility Services
Pitchers and catchers are all warmed up, fans are excited to be back in the stands, musicians are rescheduling tours postposed due to COVID, and college seniors are getting ready to toss those caps in the air. As fans and families get ready to gather and celebrate, UG2 is the team behind the scenes, keeping every surface safe, secure, welcoming, and gleaming.
Our Public Venue work is an enormous source of pride for UG2 employees (and for their sports-and-arts-minded family members!). From convention centers and concert venues to theaters, sports arenas, and campus gathering spots, we have the inside line on everything it takes to keep high-volume spaces operating flawlessly.
Delivering unmatched services around the clock
Our customer-first focus means we can service your venue 24/7—which is essential for industries where maintaining the flow means working in the off-hours. Our efforts begin well before an event as our teams spread out to wipe down and disinfect seats, get restrooms sparkling clean, unload deliveries, and stock supplies.
During your events, we stay ahead of the supply game, making sure your guests have everything they need before they need it. We are always on-hand to mop up spills, empty trash receptacles, and clear away debris.
When the event comes to an end, our clean-up crews are already on the floor, returning your facility to pristine conditions—all ready for the next event.
Because public spaces endure a lot of wear and tear, our teams are experts at building customized, adaptable schedules to ensure ongoing maintenance, prevention, and deep cleans.
Leveraging exceptional teamwork and training
At UG2, we recruit strong team members and support them with specialized training to make them even stronger. Our level of training is unmatched in the industry—from ensuring every employee knows the best practices for their specific role inside and out, to cross-training teams to prevent any gaps in service, to tailoring our trainings to your specific needs as an industry and institution.
We have an incomparable retention rate because we treat our employees like family, which means you benefit from skilled, committed professionals who care about the work they do every day.
A scope of work that goes above and beyond
We often get notes of gratitude about our employees going “above and beyond” in the moment. That attitude encompasses our overall approach to our work. In fact, our vast experience allows us to continuously revisit and refine our services, and to offer customers specialized support from fan engagement and giveaway facilitation to emergency response and tailored support for special international events.
Our partnership with you means you can count on communication and transparency – and know that we are equipped to handle whatever needs arise in the moment.