UG2 in Action

The Core Values Guiding Our Work

By Louis J. Lanzillo, Jr.

It’s All About People

You hear us say it all the time. By people, we mean our employees, our customers, and our customers’ tenants, visitors, and staff. We were saying it long before we launched this company, and nearly 10 years later, it is the common thread that runs through each of our core values at UG2.

Of course, putting ideals on paper is a whole lot easier than living up to them. But our people affirm and attest to that commitment every day. The evidence is in the notes and emails we get from customers about an employee going above and beyond, in our employees’ own stories of advancing within the company, and in the words of our colleagues in the industry who seek to join us because they know UG2 as a company whose reputation is unimpeachable.

These are the values that make our success possible:

SAFETY. Putting people first means safety is at the forefront of every conversation. We incorporate safety into all we do—every staff meeting, every site visit, every decision we make—and our safety audit program is unmatched. 

INTEGRITY AND RESPECT. Leadership at every level is an essential component of what we do. We lead with compassion and by example and ground ourselves in things we are certain of for consistency you can rely on.

DIVERSITY AND INCLUSION. Diversity, equity, and inclusion aren’t buzzwords at UG2. Our employees’ breadth of ethnicities, backgrounds, languages, and identities make for a diverse culture that is one of the most enriching, robust, and gratifying aspects of our company.

METHODICAL AND DISCIPLINED BUSINESS APPROACH. Our thoughtful approach to decision making and preparedness is centered in the knowledge that short term actions have long term consequences. We demonstrated this in our response to the pandemic and we represent it our smallest actions and most significant decisions.

EMOTIONALLY INTELLIGENT AND TEAM ORIENTED. We endeavor to bring out the best in each other by meeting people where they are. We recognize that, as a company, we are only as strong as the people we surround ourselves with.

ABILITY TO SOLVE PROBLEMS BY THINKING OUTSIDE THE BOX. We strive to stay well-equipped, forward-thinking, and adaptable to stay on the cutting edge of innovation in technology. Communication and connection – with each other and our clients – are at the heart of our approach to problem-solving.

WILLING TO GO ABOVE AND BEYOND TO CREATE LASTING IMPRESSIONS ON CUSTOMERS. From its very first days, our company was built on a foundation of service. At every level, our employees demonstrate passion, hard work, and dedication every day.

ACT AS AN EXTENSION OF OUR CUSTOMER’S LEADERSHIP TEAM. We make it our business to understand yours and align with your leadership to deliver pristine facilities and competitive advantage.

CITIZEN OF OUR CUSTOMERS INDUSTRY AND OUR INDUSTRY. We are committed to keeping our finger on the pulse of what is going on in our industry and those of our partners, showing excellence in every situation, large or small.

As UG2 continues to grow, we will do so thoughtfully and strategically. We are proud to be one of the fastest growing, privately held facility services companies — which means being able to adhere to these core values and put employees and customers first, always.

Louis J. Lanzillo, Jr.
Chief Executive Officer