Expert Insights, UG2 in Action & News

UG2’s 360° Approach for Managing HVAC

By Steve Morin

Your HVAC System Can Support Sustainability, Safety and Long-Term Savings

In the recent past, facilities teams have taken an intermittent and reactive approach to HVAC—because they had to.

But HVAC systems have come a long way from the days of periodic tune-ups and reactive service calls. As highlighted in a Facility Executive article on connected services, connected mechanical services (CMS) and Internet of Things (IoT) technology are transforming the way buildings operate. 

With embedded sensors within HVAC equipment, data from the HVAC system is continuously sent to the cloud. Predictive analytics tools convert these millions and millions of data points into real-time information about the system’s performance.

This volume of data delivers three major benefits:

  • Less Downtime: Catch issues early and uncover hidden inefficiencies to avoid surprise failures and disruptions.
  • Lower Costs: Minimize manual inspections and resolve problems faster for a lower total cost of ownership.
  • Reduced Energy Use: Optimize performance for lower energy bills and a smaller carbon footprint.

According to the Operations and Maintenance (O&M) Best Practices Guide from the  U.S. Department of Energy’s Federal Energy Management Program, “Past studies have estimated that a properly functioning predictive maintenance program can provide a savings of 8% to 12% over a program utilizing preventive maintenance alone. Depending on a facility’s reliance on reactive maintenance and material condition, it could easily recognize savings opportunities exceeding 30% to 40%.”

But data alone isn’t enough to reap these benefits.

UG2’s 360° Approach to HVAC Performance

Data is only valuable if it leads to meaningful, timely action. That requires a team that knows how to interpret and act on the insights provided.

At UG2, we combine smart HVAC technology with responsive service teams—integrating insights with action to help our customers reduce costs, extend asset life, and deliver comfort and reliability every day.


Here’s how we treat HVAC as a holistic system—not just data alerts, but also hygiene, energy, and emergency readiness.

1. Proactive Maintenance & Capital Planning

With the right data, you don’t have to wait for alerts or rely on reactive fixes. You can use connected insights to anticipate maintenance needs and strategically plan repairs, upgrades, and replacements based on performance trends.

Following best practices for computerized maintenance management systems (CMMS), you can track and extend asset health, flag early warnings, and support long-term capital planning.

This ensures your systems are not only functioning—they’re optimized.

2. Always-On Monitoring, Always-Ready Service

Predictive maintenance doesn’t mean nothing unexpected will happen again. But with a partner like UG2, what it does mean is that you have 24/7 visibility into your HVAC system—and 24/7 back up with rapid response capabilities.

Our expert mobile maintenance technicians can triage many problems remotely to quickly resolve issues while minimizing unnecessary visits. When needed, we’ll dispatch trained, licensed technicians with the right parts, minimizing downtime.

This seamless integration of insight and response means problems are solved faster, more accurately, and often before occupants ever notice—essential in mission-critical environments like life science labs and data centers.

3. Enhanced Indoor Air Quality & Health Standards

HVAC systems don’t just regulate temperature—they protect indoor air quality, comfort, and well-being. And a healthy building is a productive building.

UG2 goes beyond basic mechanical services to address health and comfort. High-efficiency filter replacements and indoor air quality (IAQ) assessments can all help facilities—especially in healthcare, higher education, and life science—meet elevated health and safety standards.

4. Sustainability & Energy Efficiency Gains

By continuously monitoring performance and correcting inefficiencies, connected HVAC systems reduce energy use and utility spend. This makes them a key tool in reaching Environmental, Social and Governance (ESG) goals.

Our team can work with you to optimize system performance to not only meet emissions targets, but to also cut utility costs. It all starts with an energy audit where our experts will identify issues that are unnecessarily straining your resources, whether that’s insulation issues, air exchange inefficiencies, or underperforming equipment.

5. 5-Star Service from a Team of Experts

With UG2’s integrated approach, your team gains a trusted partner that not only monitors performance but actively manages it.

Known for our rigorous safety standards and industry-leading quality management and training, our team ensures your systems deliver the comfort, reliability, and savings your building depends on.

Ready to bring connected HVAC performance to your facility? Learn how UG2’s teamUG2 can help you take a proactive approach to HVAC for even smarter building operations.

Steve Morin
Senior Operations Manager, New England