UG2 Demonstrates How Data Informed Practices are Better, Faster, More Efficient – and More Cost Effective
When it comes to facility services, the future has arrived. Industry leaders like UG2 are accessing real-time data and leveraging select data alongside technological advances from sensors and facial recognition to artificial intelligence and cloud-based solutions. At UG2, combining those advances with a relationship-based approach to service delivery is bringing customers the best of all worlds.
Data has allowed UG2 to level up our services across the board, ensuring:
Cleaner facilities, around the clock. With sensors continuously collecting accurate building occupancy, we know exactly when to clean and disinfect surfaces; restock dispensers with soap, hand sanitizer, and paper towels; replace HVAC system filters; and swap out trash and recycling.
Streamlined asset management, repairs, and work orders. Building maintenance technologies provide us with critical data like electric, gas, and water meter readings that allow us to monitor usage levels, anticipate maintenance needs, gauge the cost effectiveness of repairs versus a run-to-fail approach, and minimize downtime in either case.
The right expertise on hand every time. Estimating how many hours will be needed for each task is far more precise when asset management data is integrated with information about available labor, including their various trainings and certifications, administrative time, and local licensing requirements.
More efficient processes. Tracking time and activity has never been easier than now when technicians (and even tenants) can enter requests and information into systems with the scan of a smartphone. Our work orders are fully digital, and our chosen platforms continuously streamline processes by mapping out our experts’ availability with anticipated and emerging needs.
Increased safety. UG2 puts safety first in all that we do, and that includes collecting and managing data to inform safety practices and risk management performance, as well as integrating systems to allow for collection of critical data, incident reporting and prevention, and faster response time in a crisis.
Reduce down-time, maintenance, and repairs. Simply having access to data doesn’t ensure more efficient processes, and too much data can even bog things down. UG2’s data management technologies identify urgent issues through data visualization dashboards that make it easy to share and report on facility services performance. This allows our teams and yours the ability to maximize the data’s impact and value.
UG2 partners with you to identify and leverage the most effective data use
Our relationship-based approach to customer service means that people are just as important to the equation as getting the data right. From onboarding through ongoing check-ins, we work with you continuously to clarify and quantify your goals and measure progress. We also establish and monitor the right KPIs for transparency and the ultimate accountability.
Acting as extension of your team—and going above and beyond—means identifying ways we can do better and integrating the latest advances into our services.
The right data has allowed us to completely transform service delivery for our customers. If you want to learn more about how data-informed practices can support your facility, we are happy to share examples of how we’ve helped organizations like yours use data to improve performance while keeping costs down.