Tips & Tricks, UG2 in Action

From Staff Coverage to Maintenance Emergencies – UG2 Helps Businesses Weather COVID-19 and More

By Marketing

Operations & Maintenance Expertise At Your Service

Staffing shortages are impacting businesses across industries, overwhelming a workforce that has endured nearly two years of pandemic-related pressures. But UG2’s expert facility services teams are here to fill in the gaps with highly skilled, reliable professionals who are trained to act as an extension of our customers’ teams.

When employees are absent due to illness, quarantining after a potential exposure, or operating shorthanded because of hiring slowdowns, UG2 is augmenting staff with coverage that allows our customers to operate seamlessly, and safely—even covering for an entire staff for weeks at a time.

Our Mobile Maintenance Team: 24/7 On-Call Expertise

Whether you need us for a few weeks, or just a few hours to handle an unexpected issue, our Mobile Maintenance Team brings deep expertise to you. Every technician we bring on is trustworthy, reliable, and committed to partnering with you and getting you through a rough patch.

Our customers rely on our Mobile Maintenance teams for both general maintenance needs and highly specialized services. Team UG2 technicians are highly skilled in a range of areas, with special certifications in Universal EPA, Building Automation, and Infrared Scanning, and trade licenses in electric, plumbing, carpentry, and HVAC.

Because maintenance emergencies can happen any time, our teams are available around the clock, every single day of the year.

Leading the Way in Safety

Safety has to remain priority one when staffing shortages or equipment issues interfere with your operation. At UG2, we build safety into every job description and every meeting. Even before they begin working for UG2, our technicians are trained on a range of OSHA-required subjects from chemical handling to slip, trip, and fall preventions.

We provide our employees with additional site-specific training based on our customers’ requirements. And we continuously review, reinforce, and reward safety performance—which is why our OSHA ratings outperform the industry average.

Exceeding Your Expectations

UG2 was founded on a culture of excellence and customer-first approach to doing business, and our Mobile Maintenance facility services are a testament to those values.

Our technicians go above and beyond not only to meet your needs, but to exceed your expectations. We credit our commitment to relationship-building and service delivery with our unmatched customer retention rate of 98%.

Whether you have a late-night equipment malfunction, or a weeks-long staffing issue, you can count on a professional response, customized to the way you operate.