A Culture That Fosters Collaboration, Careers and Community
The ability to secure and retain talent has been a pain point for organizations nationally. When it comes to the facility services industry, service providers are especially challenged by major workforce shortages as the number of retirement-eligible workers outpaces new employees entering the skilled trades. UG2 is confronting those same challenges — but we are benefitting from having founded our business with a people-first ethos, and a mission to develop the next generation of talent.
We also prioritize listening and learning from our teams. That approach has empowered our employees themselves to help shape UG2 into a company that attracts and retains top talent in every market where we operate.
Our approach goes beyond ensuring fair wages and competitive benefits. We pride ourselves in bringing our employees opportunities for continuing education, career advancement, and skills growth.
Here’s why our talented operations and maintenance employees are choosing to join the UG2 family:
- Best-in-class training opportunities. UG2 stands apart from our competitors by operating our own Training & Innovation Lab, where more experienced workers can transfer their knowledge to those newer to the trades. Our comprehensive training program covers everything from soft skills and customer service to safety and technical training. Our Training and Innovation Lab’s virtual platform means we can tap talent across the country and share it with employees wherever they work. Courses cover topics like Pumps, Seals & Alignment; Building Automation Systems & Tools; HVAC & Multi-Stack Systems; and 5-Star Customer Service Excellence. As in everything else we do, UG2 goes above and beyond by encouraging employees to pursue training on their own, and reimbursing tuition for programs that help them further their professional development.
- A different approach to mentoring. UG2’s culture of learning takes a very intentional approach, developing employees who embrace opportunities to mentor and to be mentored so that they can share, learn, and pass on knowledge. We focus mentorship on identifying and building strengths, supporting the desire to learn, and providing opportunities to explore new areas of interest. We recognize that the next generation brings tremendous technological knowledge to the workplace and are more likely to thrive when they are truly engaged through two-way communication and problem solving. The flow of knowledge stems not just from experienced veteran employees, but also from younger generations teaching more seasoned employees fresh approaches, technology, and new ways of thinking and problem-solving.
- Foster collaboration and inclusivity. Our teams are successful because we have a diverse mix of people from different backgrounds, experiences, and ways of thinking. We foster a culture that is inclusive where we support each other, learn from one another, and work better together. This collaboration across teams helps us deliver a higher level of service to our customers.
- Real room for career growth. We excel by embracing the diverse voices and skills of our employees at every level and recognizing their strengths, providing opportunities for advancement, and supporting their professional development. We prioritize promoting from within and supporting advancement among our incredibly well-rounded workforce.
- Strong partnerships for developing talent. UG2 considers our company a valuable part of every community for which we operate in, and that is reflected in our relationships. We partner with high schools in the communities where we live and work to extend co-op opportunities to individuals interested in facility services. These opportunities to shadow employees to understand workflows and essential job tasks provide pivotal insights into career paths for impressionable students. Many students work with us in preparation for a full-time job following graduation or come to us through our innovative partnerships with institutions like Mass Maritime Academy and California State University Maritime Academy.
- Cultivating a community through our core values. Since our founding, UG2 has been intentional about identifying and embracing core tenets that not only allow us to excel professionally but ensure that we are continuously building a community. They cover a range of ideals we strive for, including, leading with integrity and respect, keeping safety at the forefront of every conversation, appreciating the diversity (which is one of the most gratifying aspects of our company), and becoming citizens of our industry and of our customers’ industries. These core values keep us grounded and focused on the wellbeing of our community as a whole and help make UG2 a place to connect and thrive.
UG2 is a dedicated facility services company with a robust Operations & Maintenance division, where our employees are offered rewarding opportunities, led by management who understand and value their skills, and prioritize supporting their teams.
With an extensive network of regional centers of excellence across the United States, UG2 can offer our employees opportunities to transition between locations, training to advance skills, exciting promotions, and develop a successful career path.