How We Will Work Together in 2023
The New Year is traditionally a time of reflection and re-setting—honing our expectations and commitments, refining our approach, and raising the bar on ourselves with new resolutions for the months ahead.
UG2 strives to revisit our core values and commitments throughout the year, from daily check-ins to staff meetings and retreats to trainings, evaluations and opportunities for advancement. We also embrace the smaller, one-on-one opportunities to help each other recenter, from our gratitude practice to our everyday interactions.
We are grateful for our success throughout the past decade—blessed with tremendous partners, colleagues, employees, and customers—and we also recognize that our accomplishments are no accident. They are grounded in the intentional awareness of our core values and regular reflection on how we can improve and excel.
As we enter the new year, we are taking time to think about our foundational principles, the core values that have deepened our relationships, advanced our success, and made UG2 what it is today.
Putting safety first. We center safety in every training, meeting, and conversation. The language and practice of safety are second nature to all of us at UG2, our exceptional safety audit program is incontrovertible evidence of that commitment.
Living with integrity and treating others with respect. Relationships are built in trust, and we strive for an ethos of respect and integrity in all our interactions. We lead with compassion and empathy, and we value—and reward—those attributes in every member of our team.
Valuing diversity and inclusion. Our employees’ diverse backgrounds, ethnicities, languages, and identities make for a diverse culture that is one of the most gratifying aspects of our company and our work. We strive, always, for openness and a culture of learning from one another.
Maintaining a methodical and disciplined approach to business. Every action has consequences, and seemingly minor decisions can impact our work and relationships far down the road. We aim to be thoughtful in our decision-making and reflective on our missteps.
Endeavoring to remain emotionally intelligent and team oriented. Our founders came together because they brought out the best in one another. We try to replicate and grow that quality in all our partnerships and relationships.
Thinking outside the box. When you are successful, it’s easy to become caught up in the practices you’ve seen success with in the past. But our world and our industry are ever-changing, and we promise to keep our approach to problems fresh but grounded in expertise and evidence.
Going above and beyond with customers. Week after week, we hear from customers who take the time to express their awe and appreciation for members of Team UG2 demonstrating that our work is personal and we confront problems with empathy and humanity.
Acting as an extension of our customer’s team. We work hard to understand our customers, their businesses, their industries, challenges, competitive advantages, and priorities. This practice has been at the heart of our growth and success.
Being citizens of our industry and our customers’ industries. We demonstrate excellence by immersing ourselves in the ins-and-outs of our industry and those of our partners. We cultivate an environment of curiosity, listening. and learning.
As UG2 enters 2023, we will continue to act thoughtfully and strategically. We will work to always elevate our practices, our outcomes, and our relationships by putting people first.