Expert Insights

Pillars of Emergency Preparedness

By Ed Pennie

Partnering to Build the Right Plan for Your Facility

When it comes to preparing for emergencies, the return on investment is clear. Studies show that every $1 you invest can save $3.40 in response costs and reduce response times dramatically. In fact, the Chamber of Commerce has found that every dollar not invested can cost up to $33 in lost economic activity.

But our preparedness efforts need to be scaled to meet ever-changing threats. With weather events up 18 percent over the past five years and cybersecurity threats increasing in scale and sophistication, preparedness is not only essential, it is also evolving. 

When you partner with UG2, you can count on teams with robust training in the latest best practices. Our teams train continuously to be ready for any scenario, and we work closely with you to tailor our detailed emergency protocols to your unique risks.

We lead the way by knowing facilities inside and out, leveraging our 24/7 mobile response teams, rigorously testing and refining every emergency plan, and monitoring systems to catch issues early.

6 Pillars of Emergency Preparedness

We build your detailed plan out from these six foundational elements:

1. Risk Assessment

Every facility has its own risk profile. We create effective emergency response plans by evaluating your facility, geography, culture, staffing, and operational demands to pinpoint potential disruptions. Playing out various scenarios can identify vulnerabilities and refine your emergency response plan based on your specific needs and varying scenarios.

2. Systems Integration

Integrating building systems—fire alarms, HVAC, emergency lighting, communication platforms—speeds response times. Faster decisions and quicker containment bring better outcomes. At the same time, connected systems make cybersecurity a higher priority. We prioritize secure systems, data protection, and redundancy to help protect you from vulnerabilities.

3. Real-time Visibility

Knowing exactly what is happening when, or even before, it’s happening, can lessen a disaster’s impact. Computerized Maintenance Management Systems (CMMS) ensure our customers have real-time visibility into assets, equipment status, and emergency protocols. We also lean into CMMS to distribute critical information to the right parties.

4. Training and Drills

Preparedness takes practice. Your goal isn’t just compliance but building confidence in your teams. We don’t stop at building highly customized plans. We test regularly to account for the changing needs of your facility and its occupants, and we continuously adjust plans based on our findings and your changing circumstances.

5. Review with Partners

Representatives from security, janitorial, and management should join engineers in regularly revisiting the plan. UG2 encourages monthly tabletop discussions on rotating topics such as earthquake, fire, public health outbreaks, and power outages. The conversation is an opportunity to review each team member’s role as well as discuss potential, issue-specific complications and how to handle them.

6. Post-disaster Cleanup and Recovery

Preventing and containing a disaster are crucial, but you must also prepare for what comes after a disaster. The right plan and partner can help you minimize disruptions to maintain mission-critical operations. Our goal is always to help you recover quickly and come back stronger.

Are the center of our success is an emphasis on relationships and communication. At UG2, we prioritize communications strategies among our teams and with our customers in everything we do.  A detailed emergency communications plan—internal and external—is a critical component of emergency planning.

Do you have questions about preparing your facility for an emergency? Don’t delay taking the next crucial step toward safety. Get in touch with UG2 today.

Ed Pennie
Director, Operations