From the Experts, Tips & Tricks

Long Term Advantages When You Outsource Facility Services

By Joe Lettiere

Maximize Your Resources and Work Smarter

Reduced Risk

No matter what your industry might be—whether you’re manufacturing products, teaching college students or operating a high-rise office building—you face risks related to your facility services program. If you’re taking a reactive approach, those risks can not only seem overwhelming, but also threaten the health of your organization.

Being able to anticipate potential risks and proactively address them is a distinctive aspect of experienced operations and maintenance, as well as facility services professionals, providing wide-ranging benefits long into the future. With the right outsourcing partner, you should be able to meet regulatory compliance demands, keep engineering licensure up to date, prevent asset downtime, implement innovations related to improvement, put sustainable cleaning practices into place, and use key performance indicators to fuel risk management.

A knowledgeable outsourcing partner can also handle labor relations and union matters and implement comprehensive safety programs—two aspects of operations that, if handled poorly, could scuttle any organization’s efficiency and productivity.

For example, safety requires more than just following regulations and having protective equipment available. It necessitates comprehensive and ongoing training that encompasses risk management and OSHA rules, to put best practices in place. UG2 considers safety a top priority, which is why we track metrics, refine training programs, and keep up with the latest tools and processes that make every workplace the safest it can possibly be.

Expanded Capabilities

While it’s true that you can bring in subcontractors for numerous facility services tasks, what about a C-level executive? Or can you find a strategic thinker who specializes in risk management and can assess your organizational structure to find productivity gaps? What about a trainer who understands the nuances of your team’s skillsets and can teach them cross-functional abilities that keep your workforce costs controlled?

With an experienced outsourcing partner, you don’t spend your days acting like the head of HR, constantly trying to find the right talent, hire, train, and review their performance. You simply reap the benefits of access to technical expertise and a deep bench. For example, at UG2, we implement training programs for staff development based on customer needs and bring in highly skilled executives who have specialized in strategy for decades.

This approach expands capability significantly, producing profound results and productivity gains.

At UG2, we see each customer engagement as an opportunity to share our knowledge and expertise, and also to maximize the resources already in place, so that customers can develop strategies that are proactive and meaningful.

Outsourcing facility services isn’t about bringing in more subcontractors and dealing with the potential headaches that come up. It’s about creating a partnership that brings both short-term benefits and long-term advantages in a way that advances efficiency, strategic thinking, workforce productivity, and mission-driven initiatives.

Joe Lettiere
Engineering Manager