Team UG2 stays flexible and caters to the needs of our customers
Throughout the pandemic, UG2 has helped its customers overcome challenges no one could have predicted. From alleviating staff shortages due to illness to improving facility health and safety standards, we’ve seen many of our employees going above and beyond.
As a recent example, the UG2 team at Des Moines University (DMU) in Iowa helped to set up a drive-through COVID-19 vaccination clinic for the campus community. Part of our partnership with the school includes working with the state of Iowa to help the DMU staff and faculty get vaccinated.
John Harris, Account Manager and Director of Facilities Management, Julie Hill, Facilities Office Administrator, and Philip Baughman, Campus Services Manager, make up part of UG2’s team at DMU. To launch the drive-through clinic, their first step was to build an outdoor structure to protect administrative support staff from the elements. They also brought in a heater to fend off the cold and extended the wireless router and a hard line to keep the clinic connected with the campus community.
“It’s all about supporting our customer,” Harris explains. “Making sure we do everything we can to support their needs.” Each week, his team goes to the Iowa Department of Public Health to pick up the vaccines, needles, injection pens, and paper documentation for the clinic. Daily, they also put out signage directing people to its location.
“The reaction to the clinic is that it’s well-received, very organized, and the university is very appreciative of our efforts,” says Harris. “The goal is to get as many people vaccinated as possible.” The clinic will remain in operation as long as it continues to meet the 80% threshold of getting shots into arms.
Our UG2 team at DMU could not be more excited to support DMU in this endeavor and in what we hope will be another positive step in mitigating the threat posed by COVID-19.