Growing Our Footprint, Preserving Our Values
As I look back on 2024, I am reflecting on what it means to maintain our identity and to continue to honor our values as a company even as we expand and grow.
UG2 has passed several major milestones in recent years. We’ve expanded our partnerships, launched new Centers of Excellence in different parts of the country, and even earned recognition as the largest janitorial firm in our hometown of Boston.
Growing successfully as a company means replicating the practices and protocols where we already excel—but equally important is continuing to focus on our people and our purpose.
Finding purpose in our work is critical given the amount of time and energy we dedicate to our jobs. At this moment in time, it can be more challenging than ever to discover and hold onto that meaning—for all of us regardless of our jobs and for facility services professionals in particular. The same technology that eases our daily tasks can impede opportunities for human connection. The demands placed on us as individuals seem to increase exponentially even as technology is supposed to reduce our burdens and stress. And for our teams on the front line, especially, much of what they do is unheralded, with their efforts, contributions and sacrifices often happening in the background.
I hope that our employees receive some kind of reminder every day that their jobs make the world go around, even if that reminder is in the form of a simple thank you from a satisfied customer, a grateful smile from a visitor, a laugh with a coworker or a word of recognition from a supervisor. UG2 employees go above and beyond in their work every day, and it is their commitment to collaboration and their dedication to excellence that has enabled UG2 to succeed more than any other factor.
And it is the earned trust of our customers—who not only have faith in our purpose but take the time to build real relationships with our people—that allows us to grow and thrive as a company.
For me, being at the helm of this extraordinary company brings purpose to me every day. I am never more content than when I am surrounded by the people who make this job possible and make my role here the privilege of a lifetime.
Throughout the hustle and bustle of the holidays, I hope the gifts you receive include moments to reflect on what brings you meaning, and that you have the time and opportunity to reconnect with those people and experiences who bring you joy and fulfillment.
Wishing you every blessing this holiday season,
Lou